Jump to content

CMRivdogs

Members
  • Posts

    8,742
  • Joined

  • Last visited

  • Days Won

    42

Everything posted by CMRivdogs

  1. Having spent a fair amount of time in CS the problem is weighing what the customer needs/wants vs what management objectives are. A couple cases in point. Metro Airport farms out its ground transportation to private companies who provide cabs/limos on airport property. The company sets the rates, DTW sets conditions. The Transportation company must weigh their costs (upkeep, wages, etc) vs what the consumer expects. Meanwhile for the most part the CS agent is the lowest peon on the totem pole. Having to deal with crazy drivers (who mostly work on commission), angry customers (who usually have little or no clue about logistics of getting around a large region with little or no public transportation). Throw in turnover because pay sucks and burnout for anyone who stays there for any length of time and gets grief from both the consumer and the provider. Currently I spend time as a volunteer at the Colonial Williamsburg Visitor Center. We're usually the first people the visitor sees when they visit. Spend four hours or so balancing your time between the visitor's expectations and the objectives of manage, On Sunday's we get a range of folks arriving for a multi day visit to those passing thru on the interstate and have no clue what CW is about other than it is an old city that someone may have told them about and they had about an hour to kill on their way to or from the Outer Banks. For all they seem to care it could be a Buc-ee's. Throw in a management "cost saving" decision to change the map/program guide to a map only and tell the visitor they can find program information on line. (The vast majority of our Sunday visitors are either senior citizens whose phone skills are still in the early 2000's or really can't deal with reading their phone in extreme sunshine). Meanwhile we are expected to be helpful, friendly, courteous , kind, cheerful and loyal.
  2. WSJ take on the upcoming budget battle. It seems a lot of what Dear Leader wants to cut is actually popular with the American Voter and there may be enough Trumpublican Lawmakers(?) that would consider opposing massive cuts.... Time to make the popcorn https://allthingswithkimstrassel.cmail20.com/t/d-e-sdukyld-dhjrkylrtd-r/
  3. The Redstones were no Bill Paley, but that was a different time and different animal when CBS was truly the "Tiffany" Network.
  4. Ed Murrow and Walt Cronkite are rolling in their graves
  5. I had a high draft number in 1972. No one picked me
  6. Tell me about Hunter Biden's corruption... Looks like Eric may be up to something...
  7. Making America Great Again. One sweatshop at a time
  8. My other question is if the court rules in favor of subsidizing religious private schools, can I get a tax rebate or even a state subsidy for homeschooling? What if I don’t have kids in school can I get a rebate on my tax rebate? That’s what this seems to be to me.
  9. “Kids don’t need toys or healthcare or education. They need to be put into factory jobs or farm work as soon as they are potty trained” MAGA
  10. The Athletic reporting the Falcons were fined $250 thousand and Asst Coach Jeff Ulbrich fined $100 thousand in the Sanders “prank” Maybe the “kid” needs to work it off.
  11. Looks like the Establishment Clause in the Constitution may soon be a thing of the past
  12. So much from the Free Enterprise Party. Now the Party of No Way
  13. https://founders.archives.gov/documents/Adams/04-01-02-0125
  14. April 30 https://www.history.com/this-day-in-history/april-30
  15. The mantra for the rest of this Regime will be "It's all Biden's fault". Just like 2017-2021 was all Obama's fault. Trump will never take the blame, just makes excuses.
  16. Fighting back
  17. He’s like one of those old Chatty Cathy dolls, you pull the string and one of his pat phrases comes out. Never mind if it doesn’t make sense
  18. Same interview. Someone needs to ask who exactly running this ****show
  19. Lutnick, and his kind would have never lasted a day in one of those jobs. Neither would any of these billionaire spoiled brats.
×
×
  • Create New...