They call that the ultimate "upsell". He probably had one bad lugnut. The advisor is paid moslty on commission and said to himself "The worst the customer can say is no." He made $20 and the tech pulled $100 and the dealer gets the rest. COG was probably $10
Lakeland, outside of the stadium. We all pitched in and Huey and his wife had it made. Yoda was living with them back then and helped too if my memory serves me correct.
It makes sense that Det merch is low. I took my son to Allen Park Rally House a few weeks ago to let him pick out some Pistons gear for his birthday. They had the smallest little Pistons section. I think Central Michigan had a larger area of gear.